Teleclass Calling Info.

Long- Distance Learning - How a Teleclass Works

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What is a teleclass?
A Teleclass is a live, interactive class that is conducted over the telephone on our telephone bridge lines. It works like a conference call. Because you do not have to get to a physical location, we have students participate from all over the world is this "virtual classroom".

Telephone Bridge Line Information
We use the highest quality fiber optic phone lines and the exact equipment used by Fortune 100 Companies. Our equipment is under 24/7 quality control and has unique Hi-Fi voice quality. Quality issues usually come from poor connections due to long distance carriers or internet carrier issues, but we always want to know if we can help improve your teleclass experience.

The most reliable way to connect is through the traditional twisted copper wire land-line phone.
The telephone bridge number is a long-distance call. All participants/students pay their own phone costs.
Most of our U.S. participants have unlimited phone plans. For those who do not, or for international participants, our telephone bridge lines support SKYPE . SKYPE works for most participants who use it, but since it is not federally regulated, it sometimes has inconsistencies. We suggest trying out a system that works best for you.

How to Call the Telephone Bridge line with SKYPE (VOIP)

Once you have downloaded the free SKYPE software and created an account, you will have access to other SKYPE applications, which includes SkypeOut.

2.Download and activate the SkypeOut software. This enables you on your computer to make calls to non-SKYPE phone numbers over the Internet.

3. Purchase SKYPE credit to connect to any phone for at least 1 minute. If you plan to talk for a long period or place an international call, purchase enough credit to hedge against being cut off during a call.

4. Before you make a call, you'll need information--the country you're calling, country code, phone number.

5. Input call information into SkypeOut, then place your call

Tips
To find out your per-minute rate for any call, look it up under the currency you'll be paying in on the SkypeOut dialing page. Estimate how much SKYPE credit you'll need for your call and make sure you have enough in your account.
Be sure to enter your own area code when dialing out to receive accurate rates.

SKYPE FAQ
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Teleclass Etiquette
Below are some basic elements of teleconference etiquette to review before you call:

Noise
Find a nice, quiet space if possible for the call. Background noise, the dog barking, television etc., could be a problem for the other participants.

Breathing
Some people breathe "heavier" than others do. Most of the heavy breathers don't realize it... (who ME?) Be sure to hold the mouthpiece or telephone headset away from your mouth and nose until you are speaking. This may sound silly, but when you're on a call with a heavy breather, you'll understand why!

Speakerphones
Please do not use a Speakerphones. They can create an echo that disrupts the teleclass.

Troubleshooting
If you have trouble placing the call, first double-check the time, time zone, and number of the call. Most difficulties are solved with this step.

If the phone rings but won't connect, one of two things has occurred. You might have misdialed or your timing is off. Check the number and redial. If still no success, again, check to see if you have the correct meeting time and are referencing the correct time zone.

If you receive a busy signal, it means you dialed incorrectly. Check the number and dial again.
If your phone does not accept the access code it means that your VOIP telephone service is busy and unable to recognize the tone of your telephone buttons. Keep trying until you connect or use another telephone method to call in.