Teleclass Calling Info.

Long- Distance Learning - How a Teleclass Works

What is a teleclass?
A Teleclass is a live, interactive class that is conducted over the telephone on our telephone bridge lines. It works like a conference call. Because you do not have to get to a physical location, we have students participate from all over the world is this "virtual classroom".

Telephone Bridge Line Information
We use the highest quality fiber optic phone lines and the exact equipment used by Fortune 100 Companies. Our equipment is under 24/7 quality control and has unique Hi-Fi voice quality. Quality issues usually come from poor connections due to long distance carriers or internet carrier issues, but we always want to know if we can help improve your teleclass experience.

The most reliable way to connect is through the traditional twisted copper wire land-line phone.
The telephone bridge number is a long-distance call. All participants/students pay their own phone costs.

Most of our U.S. participants have unlimited phone plans.

For those who do not have unlimited phone plans, or for international participants, it is the responsibility of the participant to find a phone service that works for them.  ADDCA is only responsible for the quality of the telephone bridge lines.

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SKYPE: Skype  works for many participants who use it, but since it is not federally regulated, it sometimes has inconsistencies. These inconsistencies (i.e recognizing an access code) do not have anything to do with our bridge lines.   (see SkypeOut )

VoipBuster.com : An alternative to Skype. To try this go to VoipBuster and download the software.  It allows free calls to try out the service.

Magic Jack. Vonage:  Please do not use Magic Jack.or Vonage.   Our bridge lines do not support theser companies.

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Other Suggestions from our International Participants

Below are some recommendations directly from some of our international participants.  Although we have not tested any of these methods, we wanted to pass this information onto you.  

From Participant in Dubai
MyPrivate Nework
www.myprivate network.com
My Private Network provides you with a secure personal virtual private network from anywhere in the world to the country of your choice.

From Participant in Saudi Arabia
...I find the best thing here in Saudi Arabia is using Skype on my iPhone through  the 3G network internet ( not my home wireless network through wi Fi connection ). I use the Apple headset that I got with my iPhone. Another thing is I had Skype line  subscription for one year.

From Participant in Denmark

City Telekort  (Danish service) 

"The reception with the City Telekort was great. I found a few other options."    

Calling Cards (Worldwide)   It takes a little time to download.

IDT Europe

Teleclass Etiquette
Below are some basic elements of teleconference etiquette to review before you call:

Noise
Find a nice, quiet space if possible for the call. Background noise, the dog barking, television etc., could be a problem for the other participants. Please mute your phone is there is any noise.

Breathing
Some people breathe "heavier" than others do. Most of the heavy breathers don't realize it... (who ME?) Be sure to hold the mouthpiece or telephone headset away from your mouth and nose until you are speaking. This may sound silly, but when you're on a call with a heavy breather, you'll understand why!

No Speakerphones
Please do not use a Speakerphones . They can create an echo that disrupts the teleclass.  You can use a headset to connect to your corded phone or cell phone.

Troubleshooting

If you receive a busy signal, it means you dialed incorrectly. Check the number and dial again.

If your phone does not accept the access code it means that your VOIP telephone service is busy and unable to recognize the tone of your telephone buttons. Keep trying until you connect or use another telephone method to call in.